Installation via the i-doit admincenter
The
RfC Manager is both a stand-alone application and an i-doit add-on.
You can install the RfC Manager as usual via the i-doit admincenter.
Before you install the add-on, make sure that the web server in the
installation directory has the appropriate write permissions. You can
use the idoit-rights.sh script with the set option to ensure this and
reset the rights again after installation with unset.
First Login
After installation, you will find a new menu entry in the i-doit Extras menu:
This link leads you to the login of the RfC Manager where you can log in with the user name admin and the password changeme.
Basic
configuration
After successfully logging in, you should first
change the default password for the adminUser. You can access the RfC
Manager menu via the drop-down button labeled with first and last
name and the user name in brackets. You can change the default
password for the logged-in user via the profile or via the user
administration.
In the user administration, you can edit the
existing user accounts by clicking on the corresponding line and
create new accounts using the New button. If the users are to
authenticate themselves to i-doit or the ActiveDirectory later, you
can leave the field for the password and the password confirmation
empty. In this case, the users created in this way will only be able
to log in once the next step “Set up connection with i-doit” has
been completed.
For a user to be able to submit change
requests, the role login is sufficient. In order for the change
requests to be processed, at least one account needs the
changemanager role assignment. If a change may only be approved by
members of the Change Advisory Board, at least one account must be
assigned the cabmember role.
Set up connection to
i-doit
The connection to the i-doit API must be set up so that
users can now authenticate themselves to i-doit and i-doit objects
can be linked to the change requests and workflows. The prerequisite
is that the API add-on has been installed beforehand.
In
the RfC Manager, you can access the configuration for the connection
to i-doit via the CMDB menu item. In the i-doit URL field, the URL
including protocol and, if applicable, port must be entered via which
the RfC Manager reaches i-doit. The path to the API does
not need to be specified here.
You can find the API key in the i-doit menu Administration >
Interface / external data > General settings. If you have selected
the option Force authentication by user name and password in the
i-doit API settings, you must enter a user and their password in the
RfC Manager who has the authorization to read i-doit objects.
The
language selection determines the language in which the i-doit object
types are displayed, for example.
Once this configuration
has been completed, the RfC Manager can already be used.
Continue
to Synchronization of users with an LDAP server and i-doit.